Park Hyatt NYC Review: One of the City’s Best Hotels
Until recently, the only Park Hyatt that I’ve stayed in was the iconic Park Hyatt Tokyo.
We almost stayed at the Shanghai property, but opted for the Banyan Tree instead.
Typically I’ll visit New York City a couple times a year. But between having a newborn and a pandemic, I hadn’t made it back to the Big Apple since late 2019.
But with plans to host an Eighty Club event at Oak Hill in Rochester, it only made sense to stop by the City for a few days. Not to mention the fact, I was able to get a round in on the wonderful Lower Course at Baltusrol.
Since it was my first trip back in 3 years, I knew I wanted to stay someplace special.
Whether you’re a golfer looking for a luxury hotel in NYC or just on vacation or business, either of these places will lead to a special (and very comfortable) experience.
Despite being just a few blocks apart from each other, the two hotels couldn’t have been more different.
So how does the Park Hyatt New York compare? Did it live up to expectations?
Let’s find out.
First Impressions of the Park Hyatt New York City
The Park Hyatt New York is located at 157 West 57th St, in the One57 Tower.
This tower is part of the area South of Central Park that makes up “Billionaires Row” due to the high concentration of luxury condominium buildings that is home to many, well, billionaires.
Due to the publicity from this particular building and the opening of the hotel itself less than a decade ago, my expectations were high.
Upon walking into the hotel, you’re greeted by a handful of doorman and a bank of elevators that you take up a level to the primary lobby.
After my cross-country flight, I arrived from JFK right around 5pm, and there was a lot of activity in the lobby. The main restaurant, “The Living Room”, is located off the elevators, and after you take a couple of rights you’re led to the front desk, and nicely appointed sitting area as well.
Despite some controlled chaos with families abound from all over the world, my check-in process was a breeze. I was offered a bottle of water, and given directions to my room on the 14th of 18 floors.
The Park Hyatt resides on the lower 18 floors of the One57 tower.
My initial thought of the hotel at this point could be described as modern elegance. There was nothing over the top or gaudy. Opening in 2014, you expect the property to be as up-to-date in both style and features as any hotel in the world, and it most certainly is.
But the lobby itself was relatively unassuming. Very nice, but aside from the high ceilings, there wasn’t necessarily anything that made you say “wow.”
A King Room at the Park Hyatt NYC
Despite the hustle and bustle of the lobby, once I arrived to my room on the 14th floor I was greeted with silence. The hallways were beautiful, and as I worked my way from the elevator to my room, I had a sense of calm float over me, as you often get from a true luxury hotel.
The room itself was everything you’d expect from a modern 5-star hotel with the Park Hyatt name.
It feels like it had been a couple of decades since the last renovation of my room at the Peninsula, and despite only having a standard room at the Park Hyatt as opposed to a Suite there, everything felt wonderfully modern.
Walking in, you were greeted with no shortage of storage space and mirrors. There’s a large closet to the left, as well as an armoire directly in front of you.
Despite being very nice, my initial reaction upon walking in is that it felt a little cramped.
These rooms range in size from 500-625 square feet, which for a hotel in Manhattan feels monstrous. But upon entering, it didn’t feel quite that big.
One nice surprise of this particular room was the corner view. Having a corner truly elevates the experience and more than makes up for the slightly cramped entry.
The more time I spent in the room, the more I enjoyed it and noticed the little details.
There was a branded Park Hyatt Covid kit with a mask and hand sanitizer.
There are automatic curtains and blinds.
A Nespresso coffee maker, which is one of those little indulgences that is truly one of my favorite aspects of staying in a luxury hotel.
The Bathroom at the Park Hyatt NYC
Along with the corner views, the bathroom is one of the absolute highlights of staying at the Park Hyatt New York.
The term “spa-like” gets thrown around a lot, but in the case of this hotel? There’s no better way to describe the bathrooms.
From the wonderful lighting, and beautiful freestanding tub, to the robe prominently positioned on a hook on a wall – it’s a bathroom that just begs you to take a few extra minutes to enjoy some time to yourself.
But my absolute favorite feature of it?
The Le Labo amenities.
A few years ago I stayed at the Fairmont Jasper Park Lodge, and they had Le Labo shampoo and conditioner.
I knew nothing about the brand, but there was something about the fragrance and those amenities that has stuck with me ever since.
So when I saw the Park Hyatt also featured them, I was excited to see if they lived up to my memory.
And sure enough? They exceeded it.
The Bergamote 22 shampoo, conditioner, and body wash are phenomenal.
They have a very unique earthy/woodsy scent that has similarities to the Rose 31 scent at the Fairmont – yet is still unique.
It’s also thick.
I feel like you need half as much shampoo or conditioner to get a thick lather when compared to any other products.
Ok, I didn’t intend to make this a Le Labo review, but honestly, they’re my all-time favorite bathroom amenities from a luxury hotel – and it’s not even close.
Other Thoughts on the Room at the Park Hyatt NYC
The more time I spent in the room, the more I enjoyed it.
Yes, the entry feels a little bit cramped, but at the same time it provided ample storage for my large suitcase, camera bag, and golf clubs. To the point, I didn’t have to see any of them while living in the room.
When you’re spending upwards of $1k a night on a hotel room, you expect everything to be just right.
You expect a wildly comfortable bet, luxurious shower and bathroom, and basic amenities like bottles of water and coffee…
Fortunately, the Park Hyatt nailed everything about this.
My time at the Park Hyatt New York? While unfortunately brief, what I was able to experience lived up to all of my admittedly high expectations for what is widely considered one of the best hotels in New York City.
Park Hyatt New York Gym, Pool, and Restaurants
Unfortunately, I didn’t get to spend nearly as much time inside the hotel as I would have liked.
Once I landed I shot a quick YouTube video for my business within the room, but then took off to meet friends in the City.
So unfortunately I didn’t get a chance to visit the restaurant or bar while I was there, but hope to update this review on my next trip.
I did take a quick look at the gym and pool – and, wow.
The pool is spectacular. Maybe not quite on the level as the Tokyo pool with it’s sprawling city views, but the pool at the Park Hyatt in New York is among the best city hotel pools I’ve ever seen. Shangri-La at the Shard and Andaz Tokyo are also in the running for this.
The gym is also equally as impressive.
It’s huge with everything you’ll need to get a great workout in, regardless of what type of exercise you prefer.
And the views? Fantastic. Although I couldn’t help but wonder just how good they’d be from the upper floors of One57.
Using Hyatt Points to Stay
One thing worth mentioning is that the Park Hyatt is probably the nicest, easily accessible New York hotel you can stay at using points.
It’s anywhere from 35k to 45k Hyatt points a night to stay here. Which is a ton of points, when there are other Hyatt properties in New York that are perfectly serviceable for 15k a night or less.
All of my business credit cards are through Chase, and they transfer to Hyatt instantly at a rate of 1 to 1. For this stay, I splurged and spent 40k points to stay here, and I don’t regret it for a second.
The partnership with Chase is nice as it truly opens up some options as it relates to 5-star stays, but in my experience, the Park Hyatt will be the cream of the crop here.
Final Thoughts on the Park Hyatt New York
My only regret when it comes to my stay at the Park Hyatt NYC is that I wasn’t able to spend more time there.
After checking out I talked to one of the bellmen on the ground level and asked him to get me a cab.
It was only a 9 minute walk to the Peninsula, but the last thing I wanted to do was lug 3 bags including golf clubs through Manhattan on a 95-degree day.
I told him that’s where I was heading, and he came back 20 seconds later.
“I’m just going to have our house car take you, it’s close!”
Seconds later they loaded my bags up in a new Mercedes SUV and whisked me away to one of their competitors. He couldn’t have been more polite, accommodating, and helpful.
It didn’t matter I was heading straight to a competitor. He genuinely just seemed eager to help and make my life as easy as possible.
This is what you expect from the best hotels in the world. My interactions with employees were limited this go around, but if this is any indication of what the rest of the property is like?
It’s a place I’ll be excited to visit again soon and spend more time exploring.